24/7 pick up service at Galećo (GIG) and Santos Dumont (SDU) Airports


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FAQ: Frequently Asked Questions



What's the cost of the service?

- Click here to access to the complete price list
- Prices includes parking tickets, taxes and tools
- No additional costs will be charged to you upon arrival

How do I make a booking?

- Booking can be made online only
- Click here for a "step by step booking guide"

- Click here to access to our automatic booking system

I don't want to use the automatic system. Is there another way to book?

- Click here to send us your arrival information. We will process your booking manually

How do I make payment?

- All Credit Cards are accepted
- Driver and guides are not allowed to collect payments
- In order to confirm a booking, payment must be make in advance
- We manage the safest online payment platform on the market


How do I meet the driver?

The driver is going to be waiting with a poster showing your name at the arrivals hall, just after going trough customs. Very easy to find.

What will happen if there is a delay on my flight?

We will follow up your flight status online. If there is a delay, the driver will wait. If you miss your plane and you board a new flight with a different number you will have to send us this information,

At what time the driver will pick me up when I'm going to the Airport?

Pick up from your hotel will always be 3 hours before the departure of your flight.

I did not find the answers to my questions here!

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